Shipping policy

ORDER PROCESSING

We ask for your patience and understanding as we require up to 24 hours to process orders, subject to product availability and payment verification. Once an order has been placed, it is final and cannot be modified or cancelled. Please review your order details carefully before completing your purchase.

FLOWER MONSTER operates Monday through Friday, excluding major Indian holidays, with all shipments dispatched from our headquarters.

After placing your order, you will receive an automatic confirmation email. If you do not see it in your inbox within a short time, please check your spam or junk folder.

In rare cases, due to high demand, an item may sell out after your order is placed. If this occurs, we will issue a refund to the original payment method or send a check to the billing address on file. Refunds to cards or online payment methods may take 5 to 10 business days to reflect in your account.

Our security team reserves the right to review all orders and cancel them at their discretion.

Once your order has been processed by our team, you will receive a shipping confirmation email with tracking information.

Please note that shipping delays may occur during special launches, major holidays, and sale periods.